At any time you can transfer funds from your casino accounts into accounts with the following payment services:

• WebMoney Transfer

• PayCash

• Moneta.Ru

• EcoCard

• Moneybookers

Important information

1. Assured period of time needed for funds transfer from a casino account into external payment services (every payment system except Visa) makes up 72 hours.

   Assured period of time needed for payouts onto Visa payment card can take up to 10 bank days.

2. Average period of time needed for funds transfer from a casino account into external payment service:
   • WebMoney: 10-15 minutes;
   • PayCash: up to 72 hours;
   • Moneta.Ru: up to 72 hours;
3. If you requested a withdrawal, but the funds have not arrived yet, stay calm. There can be several reasons for this:
   • Financial service effects payments from a casino account on weekdays from 10 a.m. to 7 p.m. Moscow time.
   • The payment service might be experiencing a problem itself. In this case, please refer to the support service of the corresponding payment service.
4. You have an opportunity to cancel the formed payment by your will. To make it, go by the link in the column Status of the table Last payments and choose "Cancel" on the appeared page with the payment description.

   If the period of time for funds transfer has expired, but funds have not arrived and it is not in your casino account, please contact Our Support Team and let us know about your problem.

   We shall do our best to deal with the situation promptly and efficiently.